💰 Save up to 40%: Online rates are much cheaper than walk-in prices.
⚡ Skip the queues: Beat the resort wait times for gear and passes.
🔒 Online-Only Deals: Group lessons and Lift Pass + Lesson bundles cannot be purchased on-site.
Ski Borovets FAQ: Rental, Lessons, Lift Passes & Booking Questions Answered
📍 Ski & Board Traventuria (Hotel Ela): Right by the main Gondola.
📍 Ski & Board Traventuria Park (Villa Park): Right below Hotel Iceberg (Main hub for Saver packages).
📍 Ski & Board Traventuria Royal (Royal Plaza): Near the “Martinovi Baraki” chairlift.
💡 Pro Tip: Arrive the afternoon/evening before day 1 for gear fitting to skip the morning rush!
- Select: Pick your dates and assign services for each person.
- Pay: Pay securely via Credit Card, PayPal, or Bank Transfer.
- Manage: Use your confirmation email login to edit your booking anytime.
💡 No photos needed for lift passes.
Show your email voucher (on phone or paper) at your chosen shop.
⚡ Fast-Track Check-In: Look out for a link 48 hours before arrival to submit your sizes ahead of time and skip the line!
⏰ Taking Lessons? Collect gear before 09:00 AM on Day 1.
⛔ Lift Pass: Non-refundable and cannot be replaced if lost. Keep it in a zipped pocket!
⚠️ Equipment: You are financially responsible for lost/stolen gear. Keep it locked when taking breaks.
⛷️ Ski Group Lessons: Start at 09:00 AM – 09:30 AM (finish ~14:30–15:00 PM with lunch break).
🏂 Snowboard Lessons: Start at 09:00 AM or 11:00 AM (depends on level).
💡 Exact class times are confirmed on-spot at shop pickup.
Yes, but basic recovery only.
✅ Covers: On-piste transport down to the medical center + initial doctor assessment.
❌ Excludes: Off-piste, hospital stays, treatment, and repatriation.
⚠️ Please buy comprehensive winter sports insurance before traveling.
🎿 Equipment: Yes (depending on package/upgrade fees). Check with shop staff.
🎓 Lessons: ⛔ No. Lessons cannot be switched midway. Book separate packages if you want lessons for both.
Yes! Book 1-on-1 or private group instruction with an English-speaking instructor online.
⏱️ Duration: 1 to 6 consecutive days (2-hour slots).
🎯 For Everyone: Perfect for absolute beginners or advanced skill tuning.
Generally no (adults and kids learn differently), UNLESS:
🎿 You have the same skill level.
🔒 You book Private Tuition together.
🟢 Saver & Flexi Packages: Use your own accommodation storage.
🔵 Flexi Packages Only: Pre-book a heated shop locker (up to 3 people/locker, includes boot dryers).
Locker Hours:
Hotel Ela Shop: 08:00 AM – 17:30 PM
Royal Plaza Shop: 08:00 AM – 22:00 PM
⛔ No storage available at Villa Park.
⚠️ Gear Warning: Always check ski numbers! Taking someone else’s pair by mistake counts as missing gear and incurs a charge.
Yes! Jackets, pants, helmets, and goggles are available in-store (Child 3y to 5XL).
⛔ Clothing rental is NOT available at the Royal Plaza location.
No (sales only). For hygiene reasons, gloves, thermals, and socks are for purchase only at all shop locations, ranging from budget-friendly to top brands (Salomon, Craft, Nordica, Zanier).
Yes!
⛷️ Ski Kindergarten (Ages 4–6): Fun group learning environment.
🔒 Private Lessons: Ideal for 1-on-1 attention.
🧸 Hotel Rila Nursery (Ages 2–6): Non-skiing daycare (bookable on-spot only).
🎉 Bonus: Kids under 7 ride ski lifts for FREE!
No. The minimum age for Ski Kindergarten and the Hotel Rila Non-Ski Nursery is 2 years old (infants under 2 are not accepted).