Ski & Board Traventuria – Borovets is once again in TripAdvisor’s Hall of fame!

0

We’re happy to announce! For another year now Ski & Board Traventuria has been a holder of TripAdvisor’s annual “Certificate of Excellence” as well as the award “Travelers’ choice”! With this award, Traventuria becomes a permanent resident at Tripadvisor’s Hall of Fame!

Satisfying customers’ needs has been always a high-class priority for the staff and the management of Ski&Board Traventuria Borovets!

The challenges of the 2019/20 season

Last season we went through a lot of difficulties. It all started with an absolute lack of snow. We had to take immediate action to save the holiday of our pre-booked customers and transfer them to the slopes in Bansko. It finished with the unexpected blitz blow of the COVID-19 pandemics, that closed the season and the resort in less than half a day!

We have always been proud of the flexibility of our team when it comes to taking decisions in the customers’ favor and this year was not an exception! More of the travel companies only offered to change the dates of the bookings of their customers. But Traventuria is one of the few who fully refund the customers for the unused parts of their ski trips. Within a week after the country borders closed, we have given back dozens of thousands of Euros.

Despite the clumsy start and the unexpected end, we were happy to serve thousands of guests. They left hundreds of positive reviews on our Social Media pages on TripAdvisor, Google, and Facebook. 

Visit our page on TripAdvisor to find out about the unadulterated opinion of more than 300 customers and their experience with us.

However, we keep on thinking that our limit is not reached. We will keep on making efforts to provide customers with an A-class service and hassle-free experiences.

What’s the TripAdvisor’s Hall of Fame?

The Certificate of Excellence is an indicator of both the quality and the number of reviews. Travelers’ Choice is being awarded to TripAdvisor locations that are ranked within the top 10% of properties on Tripadvisor. All pages on TripAdvisor, that are being awarded for a few years in a row, join the TripAdvisor’s Hall of Fame.

We are accepting the award with a lot of pride, we are happy that we met the expectations of our guests for the 5th year in a row and we’ll keep on working to see their satisfaction and positive feedback.

Ski & Board Traventuria is a leading provider of ski and snowboard packages, tuition, and transfers for the Borovets area. To book your next ski vacation in Borovets with us, please check our website!

For the latest news from Borovets and Ski&Board Traventuria, please subscribe to our Social media channels:

Receive Updates

No spam guarantee.

I agree to have my personal information transfered to MailChimp ( more information )
Share.

About Author

I've been born by the sea, but since I moved to live in Bansko, I fell in love with the mountains and the beauty of winter! I'm working for Traventuria for 2 years now and they've been the most amazing time in my life! I love skiing, meeting new people, and to infect with emotions about the love of travel. I am writing in this blog to share with you what's new and how to save money on ski packages and ski experiences but get the most of your experience in Borovets. I'll be happy to read your comments under my articles so we can share ideas about what's more to be said for the resort!

Comments are closed.